What's a printable?
A printable is a design offered as a downloadable, digital file. The customer handles the printing of the file and is able to use/print it however & often they’d like. LMP offers party & event printables as well as planner printables and printable wall art.
I forgot my password & cannot login. Am I able to reset it?
Yes! Please click the “Lost your password?” link on the login page & follow the instructions. If you’ve forgotten your email & password, please email firstname.lastname@example.org & I can reset your account for you! Please expect up to 24 hours to receive a response!
How will I receive my files?
All files are available for download after purchasing. You’ll receive an email with the link to download your files. You can also view/download your files from the ‘Downloads’ section of your account.
How long will my downloads be available?
Downloads never expire & will always be available to you. You can view them in the ‘downloads’ section of your account.
Do I need to setup an account to purchase?
No, but it is suggested! With an account you are able to view your order history & download your files.
For commercial art, how can I sell the artwork?
Click here for an easy licensing guide!
Do you offer custom Little Magic Girls?
Yes! While Little Magic Girls are no longer available for open commercial use, I do offer custom girls for personal and commercial use upon conversation. Please message me at email@example.com with your ideas! (Please expect up to 48 hours to receive a response.) You can also check out my patreon for custom girls & exclusive clipart/design resources!
Do you offer international shipping?
Digital products can be ordered from anywhere in the world! For physical items, I currently do not accept orders outside of the U.S. (for now!)
Can I order t-shirts & stationery items together?
Yes but please note; T-shirts are fulfilled & shipped from a seperate location than stationery. If ordered together, t-shirts will be shipped separately from stationery & you will receive 2 separate packages.
What are my shipping costs?
The flat rate fee for shipping stationery items is $3. The flat rate fee for shipping t-shirts is $4. (extra $2 for each additional t-shirt) If t-shirts & stationery are ordered together, both shipping costs will be combined & start at $7.)
When will my order ship?
Stationery items will be shipped 2-6 business days from purchasing. Once shipped, please allow 2-5 business days to receive your items. T-shirts will be shipped 2-7 business days from purchasing. Once shipped, please allow 3-5 business days to receive your items.
Can I cancel my order?
If you’d like to cancel your order for physical products, a request must be made within 24 hours of purchasing. After 24 hours, the order cannot be canceled or refunded. Cancellations for digital products are not accepted.
Can I get a refund or exchange my order?
Due to the nature of the products, refunds & exchanges are not accepted. If there is an error or you are dissatisfied with your purchase, please message me! These situations are handled on a case-by-case basis.
For any other questions or order issues, please contact at: firstname.lastname@example.org